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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, as information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII Information in accordance with our website.

Medical Disclaimer

All users accessing this website acknowledge that the information provided is “as is” for general information only. NeuMoDx™ makes no warranties of any kind regarding this website or any content therein, including but not limited to any warranty of accuracy, completeness, currency, or reliability. You acknowledge that the opinions and recommendations contained in this website are not necessarily those of NeuMoDx™ and that some information contained in the website is not endorsed by NeuMoDx™ and its affiliates.

Any personal information, medical information or medical history that users may provide in communication using this website may at any point be tampered due to malicious viruses, server failures and external Trojans, therefore we ask users to refrain from revealing such information unless requested via our secure patient portal via Solutions Reach. By clicking on these links you will be provided with Solutions Reach HIPPA compliance statement and Privacy Policy.

What personal information do we collect from the people that visit our website?

When completing a form, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you sign up for a newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features to follow up after correspondence.

How do we protect your information?

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
Click here to learn more.

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more here.

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on thefirst significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specifiedabove.You will be notified of any Privacy Policy changes on our Privacy Policy Page.

    How does our site handle Do Not Track signals?

    We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

    COPPA (Children Online Privacy Protection Act)

    When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

    We do not specifically market to children under the age of 13 years old.

    Fair Information Practices

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    To be in line with Fair Information Practices we will notify you via email within even (7) business days should a breach occur.

    Social Media Policy

    We are not responsible for any information collected by social networks on which we maintain a social media presence. These include, but are not limited to, Facebook, Google, Twitter, and LinkedIn. Each social network has its own privacy policy and it should be read before creating an account on the network. We are not responsible for any marketing or retargeting performed by a social network after you have visited our pages.

    CAN-SPAM Act

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    We collect your email address to send information, respond to inquiries, and/or other requests or questions To be in accordance with CAN-SPAM, we agree to the following:

    • Not use false or misleading subjects or email addresses.
    • Include the physical address of our business or site headquarters.
    • Monitor third-party email marketing services for compliance, if one is used.
    • Honor opt-out/unsubscribe requests quickly.
    • Allow users to unsubscribe.

    If at any time you would like to unsubscribe from receiving future emails, you can email us at info@neumodx.com and we will promptly remove you from ALL correspondence.

    Contacting Us

    If there are any questions regarding this privacy policy, you may contact us using the information below: NeuMoDx™ | 1250 Eisenhower Place, Ann Arbor, MI 48108 | 734-477-0111 | info@neumodx.com

    Accessibility Statement

    Updated: July 1, 2018

    GENERAL

    Our practice strives to ensure its services are accessible to people with disabilities. We have invested a significant amount of resources to help guarantee this website is made easier to use and more accessible for people with disabilities; with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

    ACCESSIBILITY ON THIS WEBSITE

    Our website makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows our site to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0), ATAG 2.0, ADA and Section 508.

    ENABLING THE ACCESSIBILITY MENU

    The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

    DISCLAIMER

    Our website continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

    Despite our efforts to make all pages and content on this site fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

    If you are having trouble with any content on this site or require assistance with any part of our site, please contact us at 734-477-0111 during normal business hours and we will be happy to assist.

    CONTACT US

    If you wish to report an accessibility issue, have any questions or need assistance, please contact our office at info@neumodx.com or by calling 734-477-0111.