For technical questions regarding the product:
Please refer to your User Manual
If additional assistance is required or a question arises, which is not answered in the operator manual, contact NeuMoDxTM technical support:
NeuMoDxTM Molecular, Inc.
1250 Eisenhower Place
Ann Arbor, MI 48108
Phone: 888-301-NMDX (6639)
When contacting NeuMoDxTM, have the following information available:
- Product name, part number, and serial number
- Any error messages you encounter
- Details of recent instrument performance
If you have questions, comments or need more information,
please fill out the form below.